CEO at Podium Systems Pvt Ltd
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Executive - Customer Service - Chat & Voice Process - BPO (0-5 yrs)
Chat and Voice Process Executive
- An agent should communicate well with customers.
- An agent should have the ability to handle multiple calls simultaneously.
- An agent should be able to answer calls from different types of customers
- An agent should be able to handle difficult customers effectively.
- An agent should be able to provide the most accurate information to the customer.
- An agent should have a good command of English and other local languages.
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