HR Consultant at Enrolsy Pvt. Ltd.
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Executive - Customer Service - BPO/ITeS (0-4 yrs)
We are pleased to announce that we are hiring for one of the leading FMCG company in Mumbai.
- Location : Bhandup West
- Only Graduates can apply
- Female preferable
- Fresher's are welcome
- Designation: Customer Service Executive
Job Profile :
- Need to Handle B2B /B2c HNI Clients queries related to order and dispatch.
- Responsible for maintaining stocks and order.
- Address queries and complaints of customers over the phone, through emails, in a timely and effective manner.
- Respond to emails and letters from customers regarding queries, in a timely manner.
- Resolve customer complaints / issues received and resolved.
- Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers.
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