HR Manager at Career Kendra
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Executive - Customer Service - BPO (1-4 yrs)
Customer Service Executive
Customer Service serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties :
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Skills Required:
- Negotiation Skills
- Decent Presentation Skills
- Strong Follow-ups
- Good Communication Skills
- Exp in Telesales or Customer Care profile
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
