Manager- HR at Round One
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Executive - Customer Service - BPO (1-4 yrs)
About Round One
Round One is a first of its kind internet platform that connects job seekers with company employees so they can interact and earn job referrals! We aim to create a meritocratic and transparent system which levels the playing field by removing the need for 'contacts'.
Employees that wish to help their firm recruit can register for free to start meeting candidates that they can refer. Employees earn rewards for each person they speak with on the phone, regardless of whether they get referred
Responsibilities:
- Provide support to customers via phone, chat, email etc.
- Performing call backs as required to solve issues raised by customer.
- Coordinate with other departments to solve customer issues.
- Come up with new trends in customer behaviour and constantly improve processes.
Skills Required:
- Good verbal and written communication skills.
- Problem solving skills.
- Should have patience to handle customers and resolve customer's issue.
- Well versed with the MS Office and type speed of 30-40 wpm.
- Sales Background would be an added advantage.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
