Owner at Freelance HR Services
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Executive - Customer Service - BPO (1-3 yrs)
Urgent Hiring,
We are Looking "Customer Service Executive" for our Pune based client on urgent basis.
Location : Pune
Qualification : Graduation is must
Experience : 0.6-3 years
Salary : Upto 23k CTC
Rotational Shift
5.5 days working,
F2F interview
The Job Role and Responsibilities :
- The primary responsibilities of a Customer Service Executive would be :
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Competencies and Skills Required :
1. Good communications skills
2. Ability to listen and active problem solving skills
3. Good interpersonal skills
4. Ability to handle pressure
Note :
- Candidates from Pune or who can relocate to Pune can only apply.
- Mention "Chat process" in Subject line.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
