Executive - Customer Service - BPO (1-2 yrs)
Job Description :
1. Answer customer calls courteously to provide information about products and services, arrange consultations and obtain feedback about service.
2. Interact with customers by phone, e-mail or online chat medium concerning various queries.
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, and actions taken.
4. Provide hands-on support to process orders, raise invoices, tracking and detailed account management.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
