Talent Acquisition at ARME Consultancy
Views:6 Applications:5 Rec. Actions:Recruiter Actions:0
Executive - Customer Service - BPO (0-4 yrs)
Currently seeking a highly motivated and skilled individual to join BPO as a Customer Service Executive. In this role, you will have the opportunity to work in the outsourcing/offshoring industry and provide exceptional customer service to our clients. As a Customer Service Executive, you will be responsible for handling a variety of customer inquiries, resolving issues, and ensuring customer satisfaction.
Position: Customer Service Executive
Location: Turbhe, Navi Mumbai
Qualification: Graduation or above
Experience: 0 to 4 years
Salary: Upto 21k
Note: Work from Office, Rotational Shifts, Rotational Week Off
Responsibilities
- Provide excellent customer service, ensuring all client inquiries and issues are resolved in a timely and professional manner.
- Handle incoming calls, emails, and live chat sessions from clients, addressing their questions, concerns, and requests.
- Build and maintain strong relationships with clients, understanding their needs and preferences.
Requirements
- Bachelor's degree in any field.
- Freshers are also eligible to apply.
- Proven experience in a customer service role, preferably in an outsourcing/offshoring environment.
- Excellent oral and written communication skills in English.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
