Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
16/09 Ananya Kundu
HR Manager at Telecom Clarus

Views:200 Applications:20 Rec. Actions:Recruiter Actions:0

Executive - Customer Service - BPO (0-15 yrs)

Kolkata Job Code: 91155

Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 14,000/- to Rs. 32,000/- ) plus incentive.

Process : Website / SEO / SMO / GLL / Mobile App

Contact : Ananya ( 700.3675814 / 7980.183952 )

Skill:

Candidate must be fluent in English

Open for Night shift

Benefits:

5 Days working (Saturday & Sunday fixed off)

Best Salary offered

PF benefit

Friendly work culture

Responsibilities :

- Maintaining a positive, empathetic and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.

Address:

Clarus Telecom India Private Limited
Godrej Genesis Building
Room No:1602, 16th Floor, Block EP & GP,
Salt Lake Sector V,
Nearest B us Stop - College More Gate No.1 (NEXA Showroom is in the ground floor)
Kolkata

Ananya
(HR Manager)
( 7003675814 / 7980183952 )

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.