Recruitment Consultant at Self Employed
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Executive - Customer Service - BFSI (3-6 yrs)
Bonanza Portfolio Limited, a leading financial services firm is looking to hire for a "Customer Service Executive" for their Office at Erode, Tamil Nadu.
Company Website : www.bonanzaonline.com
Job Description :
Job Title : Customer Service Executive
The role is focused on providing service to clients for cross-selling and upselling products. NO TARGETS.
1. To resolve customer-related and partner-related queries on daily basis.
2. To work for providing first-class service experience to existing customers/partners.
3. To keep updating knowledge and exposure to various financial products both internal as well as a competitor.
4. To continuously improve product knowledge and awareness of market trends and competitor products.
5. Build client rapport and prepare and present reports and information of financial products- PMS (Portfolio Management services) - model portfolio, Mutual funds, Equity accounts, etc.
You will work with a very good and supportive team in Bonanza and learn the best about the Financial services industry. You can also be assured of a transparent, supportive and resource-rich environment to learn and grow with Bonanza Portfolio Limited.
Joiners preferred who can join as early as possible.
Experience :
- Complete 3- 6 years of varied experience in different financial product sales in the BFSI industry is desired.
- Candidates having good experience (complete 3-6 years) in Sales of particular financial product like Mutual Funds or say Insurance or any other fin. products, then they are also welcome to apply.
Required Candidate profile :
- Good communication and inter-personal skills
- Strong analytical skills
- Good Knowledge of Excel, PowerPoint, Word.
- Past experience in Customer Service and Financial companies would be preferred
Education requirements :
Minimum qualification: Graduate and Postgraduate (preferable but not mandatory)
Salary/CTC on offer :
Hike based on current/ last CTC, profile fitment - Customer service experience in BFSI industry i.e. strength of experience.
Company details :
- Company website: https://bonanzaonline.com/
- Office Address: Erode Regional Office
- Industry: Financial Services
- Employment Type : Full Time, Permanent
- Year of start of Operations : 1994 (completed 30 years in business)
- Employee strength : 1500+ and -growing
- Company offices in 18 states in India (pan-India presence)
Sujata Shetty
Recruitment Consultant for Bonanza Portfolio Limited