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25/11 Kailash Shahani
HR at Morpheus Consulting

Views:153 Applications:15 Rec. Actions:Recruiter Actions:0

Executive - Customer Service - BFSI (2-5 yrs)

Mumbai Job Code: 18459

Job Title:

Customer Service Executive-Mumbai -Goregaon East

Category:

Any Industry

Job Description:

Responsibilities:

Provide clients with information about products/new offerings and enhancements etc.

Resolve client queries and grievances via telephone, email and live chat

Refer unresolved customer grievances to designated departments for further investigation and coordinate with internal departments to resolve client queries

Assist prospective clients in account opening and other related matters

General filing and other related support tasks

Key Skills:

Requirements:

Graduate Degree in Commerce preferred

3-5 years of relevant experience in a broad range of sales support related roles in the financial industry

Good verbal and written communication skills

Able to effectively work under tight deadlines

Manage multiple projects independently and simultaneously

Strong organizational skills and attention to detail

Ability to work in a very fast paced environment

Gender: Male: Mandatory

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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