Recruiter at Mahira Resources Pvt Ltd
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Executive - Customer Service - BFSI (0-2 yrs)
- We are looking for Customer Service Executives for a Bank.
Job Title : Customer Service Executive (Retail Liabilities Inbound)
Industry : Banking and Financial Services
Location : Hi Tech City, Hyderabad
Qualification : Any Graduate can apply
Job Description :
- The primary responsibility is to ensure all the customers are attended to and resolution is given within defined TAT (Turn around Time)
- Mandatory that the candidate should possess good command on English and Hindi language.
Key Responsibilities :
1. Productivity
2. Maintaining Service Quality
3. Average Handling Time
4. First Contact Resolution
5. Maintaining TAT for all customer requests
6. Channel Migration to alternate channels
Function/Department : Customer Service/Customer Contact Centre (Phone Banking unit)
Geographic Coverage : PAN India customers
Interested candidates can send their CV
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
