Job Roles & Responsibilities

- Responsible for generating MIS reports including weekly, monthly sales report, sales budget compilation (once a year), GMS forecast (quarterly) and other misc. inputs for reporting from time to time

- Provide COH support

- Ensure efficient and accurate handling of customer orders/queries/schedules based on the contract entered in the system

- Monitor the progress and complete execution of an order

- Support with needful information and data to supply chain planner in the event of shortages and use supply chain resource effectively to support customer business efficiency

- Report deviation of delivery to customer

- Necessitate improvement actions to reduce administrative errors in conjunction with the responsible departments

- Support the sales managers and engineers within the business units in relation to customer requirements, systems usage, etc.

- Order review as per contract in the system and customer claims settlement as per justification received

- Acknowledge orders received through order acknowledgements, queries, order status reports

- Handle Enquiries from IREPS and Direct OEM customer and provide support to sales to participate in tenders.

- Follow-up with various agencies such as finished product stores, transport department transporters, etc for on timely deliveries.

- Follow-up with Manufacturing unit overseas and domestic for stock and Documentation.

- Create and update new customer master and Product Master.

- Coordination with inspection Agencies, like CLW, RITES, RDSO.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.