Executive - Customer Service (2-6 yrs)
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels (Calls and Emails).
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
- Graduate or any Post Graduate, Experience working with customer support.
- Effective Communication skill (English & Hindi)
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.