Hiring Manager at Netizens Technologies
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Executive - Customer Service (1-3 yrs)
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Resolve customer complaints via phone, email, mail (English Only).
- Greet customers warmly and ascertain the problem or reason for calling.
- Knowledge about Software like (CRM database, Aircall) Or else.
- Maintains financial accounts by processing customer adjustments.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.