Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Service (0-5 yrs)
-Great Opportunity
Our client is looking for a Customer service Executive
The Job
Description:
We are looking for enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will play a crucial role in handling customer inquiries, resolving issues, and promoting our products and services to potential customers.
Responsibilities:
- Professionally handle inbound and outbound calls.
- Provide accurate information about our products and services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Meet or exceed sales targets and goals set by the company.
Ideal Candidate
Qualifications:
Minimum educational qualification: 12th pass.
Age between 18 to 30 years.
Excellent communication skills in English and Hindi.
Ability to handle customer queries and provide appropriate solutions.
Prior experience in customer service or sales is preferred but not mandatory.