HR Executive - Team Lead at Recruitment & Staffing
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Executive - Customer Service (0-3 yrs)
- Receive inbound customer calls, to achieve agreed targets and standards applied to the campaign/account, to resolve queries and complaints.
- Maintain customer requirements and contribute to the overall improvement of campaigns/accounts.
- Achieve call handling targets and standards
- Record data accurately
- Maintain a positive attitude at all times and ensure there is a high customer service focus
- Achieve and exceed daily KPIs as set by the campaign requirements
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