Assistant Manager at Cogniphi Technologies
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Executive - Customer Service (0-1 yrs)
Company Name- Ideas and Innovation Squared Technologies Pvt Ltd
www.ii-2.com
Location - Karamana, Trivandrum
Post : Customer Service Executive [ Looking for candidates from trivandrum location only]
Working time : 9-6.30
Working days - Mon - Friday
Qualification - Graduates
Job description
KEY PERFORMANCE INDICATORS / RESPONSIBILITIES :
- Understanding client requirements and issues.
- Handling client calls, collections and escalations.
- Coordinating with the client and the internal team for closure of issues and requirement.
- Maintaining and preparing reports.
- Coordinating with sales and finance functions.
Mandatory Skills :
- Good communication Skills
- Good rapport building
- Pleasant
- Smart and aggressive
- Professional Networking.
Job Types: Full-time, Fresher, Permanent
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
