Talent Aquisition specialist at Talent Folks
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Executive - Customer Relationship - Industrial Products/Heavy Machinery (3-5 yrs)
- Building and Maintaining profitable relationships with the key customers.
- Sending sales notifications by Whats app daily.
- Being available on Whatsapp, calls and social media to respond to customer queries and grievances.
- Resolving customer complaints.
- Keeping customer updated on the latest products in order to increase the sales.
- Meeting with managers to plan strategically.
- Expanding the customer base by upselling and cross selling.
- Understanding key customer individual needs and addressing these.
- Conducting business review using CRM.
- Knowing your competition and strategizing accordingly.
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