HR Intern at Merits Capital Market Services
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Executive - Customer Relationship - Bank/FinTech (2-6 yrs)
- Must have worked in lead generation or marketing and sales department of Banks or Fintech companies only.
- Should have personal clients through lead generation.
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
Requirements and skills :
- Proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
