HR at Tiara consultancy
Views:41 Applications:16 Rec. Actions:Recruiter Actions:5
Executive - Customer Relationship (1-4 yrs)
- Achieve daily/weekly sales targets basis the floor average
- Highly skilled in convincing people to create sales from potential leads
- Handle and resolve customer complaints and ensure that they are heard and are engaged with our brand
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information to customers
- Process orders, forms, applications and requests
- Organize workflow to meet customer timeframes and take ownership and accountability
- Direct requests and unresolved issues to the designated resources
- Manage customers' accounts and keep records of customer interactions and transactions along with the details of inquiries, comments, complaints and the action taken
- Communicate, coordinate and work collaboratively with internal departments
- Follow up on customer interactions and provide feedback on the efficiency of the customer service process
- Flexible to work on 6 days roster
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
