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20/12 Ashwini
Recruiter at Data Group

Views:42 Applications:8 Rec. Actions:Recruiter Actions:0

Executive - Customer Engagement/Telesales - BPO (1-4 yrs)

Mumbai Job Code: 103403

What we can offer:

- An ego-free, idea meritocracy

- The freedom to execute your novel ideas

- Goals that will push you to the limits of your abilities

- The opportunity to impacts the lives of millions of people with the products we build

Benefits :

- High variable payouts

Responsibilities

- Handle about 80-100 calls on leads generated for clear aligner (Smile correction/ Smile straightening) services on our digital platforms.

- The initial call will be primarily a sales pitch followed by issue resolution and query handling.

- Describe the services and USPs of the same and try to generate ma

- Handle dental specific queries pertaining to our services. Overall Pximum conversions. Continuous follow ups with Potential clients/ patients.

- Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required.

- Tabulate and record responses from all channels on excels. Generate relevant reports from the same.

- Schedule appointments for patients and coordinate with the required doctor who shall visit the patient

- Analyse quality of calls and strive for improvement

Requirements:

- 2-4 years of experience in Tele Sales

- Bachelor's Degree in any discipline

- Excellent communication skills, both written and verbal

- Strong problem solving and analytical skills

- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment

- Good or fluent English speaking

- Working Days

6 Days a week

Job Nature : Full Time

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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