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26/08 Nitin Sharma
Founder at JobsLo Consultants

Views:34 Applications:8 Rec. Actions:Recruiter Actions:0

Executive - Customer Engagement - Stocks & Commodities Trading & Investing Firm (0-1 yrs)

Mumbai Job Code: 88283

Customer Engagement Executive

About Company :

It is India's only stocks and commodities trading and investing league which encourages participants to drive towards excellence in money making skills to deliver superior returns in the trading and investing arena in a real time environment, with real money and real returns.

Location : Mumbai

J
ob Description:

- Connect with existing client with zero transaction in the trading & DEMAT account.

- Quickly identify and own customer issues

- Address customer issues with speed and efficiency on call

- Connect with the internal team and get the issue resolve and provide end to end solution to the clients

- Out-calling and identifying reason of negative feedback on online survey like NPS,C-sat and other complaint portals and get them resolved.

- Cater for paid services like - Relationship manager- to create a single point of contact for clients.

- Manage invoices and bills for assigned customers.

- Making quality decisions

Working Days : 6 Days a Week (10:00 AM to 7:00 PM)

Job Nature : Full Time

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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