HR Head at Indianin corp
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Executive - Customer Care - Web Chat & Voice Process - BPO (0-5 yrs)
Designation: Process Associate - Web Chat Advisor/ CCR
Domain: International Non voice, Voice Process, Semi - Voice
Industry: Tours & Travels, E - commerce
Shift: Rotational Shift
Job Location: Ahmedabad
Salary: 18k to 32k CTC (Depends upon interview)
Key Skills/Experience :
Graduate with 1 years- work experience / Fresher with excellent communication can apply
Strong communication skills (Oral and Written) in English/Circle specific regional language(s) and should have ability to handle irate / demanding customers Good analytical / proactive problem solving skills
Job Description:
- Coordinate with customers through Chat/ Email/ Calls assist them with their inquiries.
- Register complaints of customers with internal department & try to resolve it ASAP
- Provide satisfactory & trustworthy service to the customers.
- Should be able to deal with our international clients
Interview Rounds:
1. Essay writing
2. HR Round
3. Grammar Test
4. Final PI round
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