talent Aquisition at Jobsterritory
Views:15 Applications:7 Rec. Actions:Recruiter Actions:7
Executive - Customer Care/Support (1-3 yrs)
- Answer incoming calls / Make outgoing calls as per requirement
- Management and resolve customer complaints
- Identify and escalate issues to respective Point of Contact / in respective channel
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognise, document, and alert the management team of trends in customer calls
- Follow up on customer calls where necessary
- Communication in HINDI and ENGLISH is MANDATORY.
Day Shift (10-7) And 6 Days Working And 6 Holidays In A Month
Location : HSR LAYOUT BANGALORE
Face To Face Interviews On 7th&8th April
Pay Ooy : UPTO 4LPA
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
