Senior Executive - Talent Acquisition at V - Konnect Associates
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Executive - Customer Care - Restaurants Chain (0-8 yrs)
JOB DESCRIPTION
- Making recommendations on how to resolve customer issues, taking orders and facilitating returns, troubleshooting problems and answering complaints.
- Maintain and improves call center operations by monitoring system performance
- Identifying and Resolving problems
- Preparing and completing action plans
- Train, prepare and motivate their staff members to provide excellent service to customers
- The set objectives, analyze call centre metrics, ensure that the company and staff meet goals and provide reliable, efficient support for customers.
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