Senior HR Consultant at MoreVentures
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Executive - Customer Care & Relationship Management - Pathology Lab (1-2 yrs)
Executive - Customer Care & Relationship
Salary : Best In Industry
Experience : 1- 2 Year Experience as Executive - CC & R in reputed Companies Like Metropolis Healthcare / Dr. Lal PathLabs / SRL diagnostics / Suburban Diagnostics Centre....etc
Job Responsibilities :
- Interact and help special inquiries and customer requests on calls where customers need detailed understanding of offered pathology tests.
- Answering phones and explaining the pathology tests packages and services offered by the company. Asking questions to the client and understanding their specifications.
- Maintaining the database of the client on a regular basis.Coordinate with internal departments to provide customer support from inquiry to service.
- Proficiency with computers, especially with CRM software, and strong typing skills.
- Experience in healthcare or wellness industry will be a plus.
- Should be able to speak good English.
- Should be polite and patient in attitude
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