Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Care - Recruitment Firm (1-3 yrs)
Customer Care Executive
- Our Client is a leading recruitment company in Bangalore, and has been specializing in providing highly professional individuals for open positions.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service or Inside Sales role, ideally within the Insurance industry.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
