Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Care - Recruitment Firm (0-5 yrs)
- Our client aim to deliver the best quality manpower to our clients in the committed period of time.
The Job :
Your responsibilities will include :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year of experience in a Customer Service role, ideally within the Telecommunications industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
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