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29/09 Megha
Senior HR at Pacement

Views:6 Applications:4 Rec. Actions:Recruiter Actions:1

Executive - Customer Care - International Voice Process - Pharma (1-5 yrs)

Mumbai Job Code: 236324

Customer Care Executive 


International Voice Process


Process : Vodafone UK


Salary : Up To 4.3l


Location : Malad


Skills Required :

- Experience : min 6 month

- Qualification should be 12th

- Candidate should excellent in communication written & verbal

- Voice Versant 60 required

- Rotational Shift for both, male & female

- 5 days working. 2 rotational off.

Responsibilities : 


- Customer Care II Problem Solving

- Managing incoming calls and customer service inquiries

- Provide information about products and services, take/cancel orders, and record details of complaints

- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

- Follow up to ensure that appropriate actions are taken on customer requests

- Refer unresolved customer grievances or special requests to designated departments for further investigation

Team G&R Management

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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