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03/09 Ananya Kundu
HR Manager at Telecom Clarus

Views:196 Applications:9 Rec. Actions:Recruiter Actions:0

Executive - Customer Care - International Voice Process - BPO (0-8 yrs)

Kolkata Job Code: 89501

CCE / Customer Care / Web Consultant / Fresher for BPO Kolkata


Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 14,000/- to Rs. 28,000/- ) plus incentive.

Skill:

- Candidate must be fluent in English

- Open for Night shift

Benefits:

- 5 Days working (Satday & Sunday fixed off)

- Best Salary offered

- PF benefit

- Friendly work culture

Responsibilities:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Processing orders, forms, applications, and requests.

- Keeping records of customer interactions, transactions, comments and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.

Ananya

(HR Manager)

7003675814 / 7980183952


Address:
Clarus Telecom India Private Limited
Godrej Genesis Building
Salt Lake Sector V,
Nearest B us Stop - College More Gate No.1 (NEXA Showroom is in the ground floor)
Kolkata

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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