Executive - Customer Care - International/Domestic Voice Process - BPO (0-10 yrs)
Customer Care Executive
We are hiring for an international and domestic process for Sales, Customer services, Collections Process.
- The candidate is required to attend to the customer calls and provide them the required information.
- The candidate should be able to understand the client complaints and work upon resolving them.
- Deal with customer queries and ensure the appropriate resolution is offered to be able to manage customer experience and NPS.
- Solving customer queries within a given period of time.
- Also able to sell the new product to new and old customers.
- Able to meet all companies Kpis and SLA.
- Good in solving a complex problem.
Required Experience, Skills and Qualifications :
- Candidate with good customer service skills would be preferred.
- Excellent communication skills (Written & Spoken)
- Any Graduate / Undergraduate / Result Awaited candidates are eligible
- Should be comfortable working in shifts
- Both fresher, as well as experienced candidates, can apply
- Candidate should have good client servicing skills
Benefits :
- CABS
- 5 Days working
- Lucrative Incentives
- Free meal
- Free health Insurance
- Gym Facility
Job Type: Full-time
Salary: - 20,000.00 to - 45,000.00 /month+ yearly bonus
Sameer
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