HR Manager at PR World Group
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Executive - Customer Care - Insurance Process - BPO (0-3 yrs)
Customer Care Executive :
BPO - Domestic
Process - Airtel, Max life Insurance
Qualification - Graduate & Under Graduate
Salary - 11k - 23k (pm)
Exp - Fresher/Experience
Communication skills - Good, Excellent
Shift type - Fix / Rotational
Job location - Gurugram(HR)
Responsibilities :
- Handling customer queries
- Handling inbound/outbound customer calls
- Explaining the services to the customer
-A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
