Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Care - HR Consulting & Recruitment Firm (0-5 yrs)
-Opportunity within a company with a solid track record of performance
-Join a market leader within Other Services
-A role that offers a breadth of learning opportunities
Our client is a HR consulting and recruitment establishment. In its endeavor our team is trying to meet the requirement of skilled and efficient Human resource for various service industries as Telecom, Media & Entertainment Engineering, Process & Infrastructure Consumer Services & Retail Durable & Electronics Banking, Financial Services & Insurance FMCG BPO / KPO
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong mentor and coach who can build high performing teams
- You are a strong team player who can manage multiple stakeholders
