HR Associate at Kompatible Minds
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Executive - Customer Care - Financial Products Distribution Firm (1-4 yrs)
About Company :
Our client has the vision to provide access of financial products such as Loans, Insurance, and Investments, to the underserved and un-penetrated Tier 2 cities and beyond, what we call The Real Bharat, through a disruptive digitally enabled social commerce model.
We are a dynamic team of serial entrepreneurs from IIT Delhi on a mission to create 1,000,000 micro-entrepreneurs who will help in building a better financial future for The Real Bharat enabled by our technology platform.
Profile: Customer Care Executive
Location: Gurgaon
6- Days Working
RESPONSIBILITIES :
- Responsible to maintain a high level of client satisfaction for the customers
- Work closely with Central Operations to resolve the queries or assist
- Answer chats / calls/ mails of customers
- Coordination between other departments and the client to provide the service most suitable to the client's needs, cost and time restraints
- Responsible for giving the right information about the GroMo products to all the prospective Business Partners
SKILLS REQUIRED :
- Excellent communication and coordination skills.
- Ability to analyze information.
- Ability to explain complex information clearly and rationally.
- Entrepreneurial spirit
ABOUT US :
Be a part of the core team and have full freedom to experiment with your big ideas and bring them to life! No red tape! Learning and Growth! We believe in 'Eat as much as you can digest' so only limitation on your growth is what you put yourself! Outstanding Team! Work with a dynamic team of serial entrepreneurs possessing extensive experience in building things from scratch.
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