Recruiter at Peoplemint Consultant LLP
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Executive - Customer Care - Financial Domain (1-2 yrs)
Urgent Opening for "Customer Care Executive -Inbound Process" in Financial Domain.
Location-Mumbai
(Candidate Location from western line only or upto Powai and Kurla)
Require any graduate with min 1 yrs experience in inbound process or customer services would preferred with Good Communication skills .
Below is the Customer Care Inbound Voice JD:
- Responding to customer inquiries through phone calls, providing exceptional customer service at all times.
- Supplying accurate and timely information about our insurance products and services, helping customers make informed decisions.
- Resolving customer issues and concerns professionally and efficiently, always striving for customer service excellence.
- Collaborating with team members and other departments to ensure customer satisfaction and improve overall customer experience.
- Maintaining detailed records of customer interactions and transactions using contact management tools and CRM software.
- Contributing to a positive and supportive work environment, promoting teamwork and a strong work ethic.
Age Criteria: 30 years and below
Education Qualification: Any Graduate i.e. 10+2+3 (No Diploma)
If interested ,share resume
