Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Care - Data Processing Solutions (1-5 yrs)
- Work alongside & learn from best in class talent
- Attractive Salary & Benefits
- Flexible working options
We are hiring for a company that provides end-to-end offline data processing solutions such as data entry, data indexing for easy retrieval, data conversion, and analysis to gather tactical insights and hence facilitate major business decisions.
The Job
Key responsibilities areas :
- Answer calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
Ideal Candidate
Key Competencies :
- Strong communications skills
- Ability to listen and problem-solve
- Strong interpersonal skills
- Ability to perform under pressure
- Basic computer skills
- A bachelor's degree
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
