Executive - Customer Care/Customer Support - BPO (0-3 yrs)
- The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
- Requires a high school diploma or equivalent in the field or in a related area.
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
- Rely on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Primary job functions do not typically require exercising independent judgment.
- Typically reports to a supervisor or manager.
- The target is to ensure excellent service standards and maintain high customer satisfaction.
For more info call - HR- Kajal 8700029333
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