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28/10 Nitish
Manager at iSON Xperiences Pvt Ltd

Views:337 Applications:84 Rec. Actions:Recruiter Actions:1

Executive - Customer Care - BPO (1-7 yrs)

Vadodara/Baroda/Noida/Gujarat Job Code: 350073

- We are looking for a dedicated and enthusiastic Customer Care Executive to join our BPO team.


- In this role, you will be responsible for providing exceptional service to our clients and customers, handling inquiries, resolving issues, and ensuring a positive customer experience.


- The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to thrive in a fast-paced, high-volume environment.


- Handle a high volume of inbound and outbound calls, emails, and chat interactions from customers.

- Address customer inquiries and provide information regarding products, services, and company policies.

- Accurately record and update customer information in the company's CRM system.

- Maintain detailed and accurate logs of customer interactions, including inquiries, complaints, and feedback.

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