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17/06 Priyanka Rane
HR Consultant at SSV HR Services

Views:42 Applications:21 Rec. Actions:Recruiter Actions:6

Executive - Customer Care - BPO (1-5 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 163103

WORK FROM HOME

Company Location: Dadar

Profile: Customer Care Executive

Process: Voice

Qualification: HSC / Graduate

- Male or Female both can apply

- Excellent Communication Skills

- At least 2 Years experience of Customer Service in any Call Center and BPO

- Should be comfortable with working in Rotational Shift

Role and Responsibilities :

- Manage incoming phone calls

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

Priyanka (Whatsapp) : 8879437943

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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