HR Recruiter at Recruitment Firm
Views:93 Applications:47 Rec. Actions:Recruiter Actions:41
Executive - Customer Care - BPO (0-3 yrs)
- Excellent communication skills in English and Hindi
- Polite and customer service oriented
- Exhibits patience and empathy to resolve customer queries
- 6 Days working
Female - Working window is between 07 AM to 09 PM with rotational week off.
Male - Rotational shifts / week off
Responsibility:
- Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.
- Customer Care Executives are usually hired by ITES/BPO organizations so that they work for their clients who have outsourced their business, or by companies themselves.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interactions with the customers for future evaluation.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
