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19/09 Shena
HR at Inspire Global Solutions

Views:192 Applications:6 Rec. Actions:Recruiter Actions:0

Executive - Customer Care - BPO (0-2 yrs)

Karnataka/Mysore Job Code: 91613

- Manage large amounts of incoming calls

- Generate sales leads

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Meet personal/customer service team sales targets and call handling quotas

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers


contact Hr shena: 9108577175

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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