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11/02 Shweta
Recruiter at Provido Solutions

Views:84 Applications:16 Rec. Actions:Recruiter Actions:1

Executive - Customer Care (5-7 yrs)

Pune Job Code: 146699

We are looking for a Customer care executive( Happiness Manager) having the following Details :


Job Responsibility : 

- Responsible for Handling customer support calls .

- Preparing quotations of Material While Servicing machine.

- Giving daily service calls to our service Engineers and allocating them according to service issues .

- Tracking and closing service calls .

- Generating reports of service calls and conveying it to the customers, concerned departments.

- Responsible for service payment follows ups, deputing Engineer as per AMC Schedule.

- Handling AMC, Generating new AMC will be Prior responsibility.

- Coordinating with the maintenance department, suppliers for repairing of material in time.

Qualification and knowledge : 

- BSC/BCOM/MCOM degree must.

- Tally Must be known.

- Fluent in English.

- Good letter writing skill .

- Good in communication

Experience : Minimum Experience of five years in one single company in a similar field .

Salary : 


- 18000 TO 22000 PER month including all perks

- PF shall be deducted from the salary as per company rule .

- Professional tax shall be deducted as per Govt rule .

- Probation period six month .

Opening Only For Female Candidates.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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