Business Support Manager at Snaphunt Pte. Ltd.
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Executive - Customer Care (1-3 yrs)
- Opportunity within a company with a solid track record of performance
- Flexible working options
- Work alongside & learn from best in class talent
We are hiring Customer Care Executive for a well-established Professional Company, within a span of just over a decade. Aiming to remain the preferred employer, Quality has always been our high priority. Be it hiring, performance at work or even team skills.
The Job :
Key responsibilities areas :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile :
Key competencies :
- You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments
- You are adaptable and thrive in changing environments
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