HR Executive at Charisma Organisation
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Executive - Customer Care (1-2 yrs)
Our innovative and growing company is searching for the candidates for the position of Customer Care Executive. If you are looking for an exciting place to work, please take a look at the list of qualifications below:
Job Title: Customer Care Executive
Location: Vijay Nagar
Job Type: Full-time
Job Description:
We're seeking an exceptional Customer Care Executive to join our team. As a Customer Care Executive, you will be responsible for delivering exceptional customer service, resolving queries, and ensuring customer satisfaction.
Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Resolve customer complaints and concerns promptly.
- Provide product/service information and solutions.
- Achieve customer satisfaction and retention targets.
- Collaborate with internal teams to resolve issues.
- Maintain accurate customer records.
Requirements:
- Higher Secondary Certificate or Graduate degree (any discipline).
- 1-2 years of customer service experience in BPO.
- Excellent communication.
What We Offer:
- Competitive salary.
- Opportunities for growth and development.
- Dynamic work environment.
How to Apply:
If you're passionate about delivering exceptional customer experiences, please send your resume with "Customer Care Executive" in the subject line.
Contact Information:
Phone: 7470714537
Let's connect and take customer satisfaction to the next level!