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13/11 HR Garima
HR Executive at Charisma Organisation

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Executive - Customer Care (1-2 yrs)

Indore/MP Job Code: 351683

Our innovative and growing company is searching for the candidates for the position of Customer Care Executive. If you are looking for an exciting place to work, please take a look at the list of qualifications below:

Job Title: Customer Care Executive

Location: Vijay Nagar

Job Type: Full-time

Job Description:

We're seeking an exceptional Customer Care Executive to join our team. As a Customer Care Executive, you will be responsible for delivering exceptional customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

- Handle customer inquiries via phone, email, and chat.

- Resolve customer complaints and concerns promptly.

- Provide product/service information and solutions.

- Achieve customer satisfaction and retention targets.

- Collaborate with internal teams to resolve issues.

- Maintain accurate customer records.

Requirements:

- Higher Secondary Certificate or Graduate degree (any discipline).

- 1-2 years of customer service experience in BPO.

- Excellent communication.

What We Offer:

- Competitive salary.

- Opportunities for growth and development.

- Dynamic work environment.

How to Apply:

If you're passionate about delivering exceptional customer experiences, please send your resume with "Customer Care Executive" in the subject line.

Contact Information:

Phone: 7470714537

Let's connect and take customer satisfaction to the next level!

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