Human Resources Recruiter at Easyhire
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Executive - Customer Care (1-2 yrs)
We are seeking a highly skilled and enthusiastic Customer Support Representative to join our team at Startek. As a Customer Support Representative, you will be responsible for providing exceptional customer service, resolving customer queries, and ensuring customer satisfaction.
Key Responsibilities:
- Handle customer inquiries and resolve issues via phone, email, or chat
- Provide accurate and timely information to customers
- Resolve customer complaints and concerns in a professional and courteous manner
- Meet and exceed customer satisfaction targets
- Collaborate with internal teams to resolve customer issues
- Maintain accurate records of customer interactions
