HR Trainee at Recruit Kart Pvt Ltd
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Executive - Customer Care (0-5 yrs)
NOTE - We need excellent communication skills in English with accent so candidate should be very fluent in English.
Responsibilities of candidates include :
- Answer inbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
- Candidate should be comfortable for Work from Office
- Candidate should be comfortable for Rotational Shift (Night Shift)
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