Talent Acquisition Manager at Renrui hr services
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Executive - Customer Care (0-3 yrs)
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Handle customer queries.
Requirements and skills:
- Previous experience in a customer support role would be of great advantage
- Strong phone and verbal communication skills along with active listening (English)
- Good written and verbal communication skills
- Customer focus and adaptability to different personality types
- proficient in relevant computer applications
- Ability to multi-task, set priorities and manage time effectively
- Flexible to work in rotational shifts and week- off's
