COO at Rao Career Solutions Pvt Ltd.
Views:39 Applications:8 Rec. Actions:Recruiter Actions:2
Executive - Customer Care (0-3 yrs)
Responsibilities of candidates include :
- Should know some as aspects Tally but Microsoft Excel thoroughly .
- Should be able to take Target Based Work. Business generation is of primary importance.
- Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints .
- Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Coordination with Vehicles & Internal teams for movement and loading.
- Should know How to manage E-way Bill, their expiry and their due dates.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
