Business Support Manager at Snaphunt Pte. Ltd.
Views:10 Applications:4 Rec. Actions:Recruiter Actions:0
Executive - Customer Care (0-2 yrs)
- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Attractive Salary & Benefits
Our client is an award-winning Loyalty Marketing and Engagement Agency. Our client is not just marketers; Our client is the new-age architects of engagement.
The Job:
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate:
- You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
- You are highly goal driven and work well in fast paced environments
