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18/05 Pragya
HR Recruiter at Employee Hub

Views:24 Applications:10 Rec. Actions:Recruiter Actions:0

Executive - Customer Care (0-2 yrs)

Gurgaon/Gurugram Job Code: 326347

Job Title: Customer Care Executive (CCE)

Location: Jaipur, India

Experience: Fresher to 2 years

Job Type: Full-time

Job Summary:

We are looking for enthusiastic individuals to join our team as Customer Care Executives (CCE) in Jaipur. The ideal candidates should possess exceptional communication skills.

Responsibilities:

- Handle incoming calls from customers regarding inquiries, complaints, and feedback.

- Provide prompt and courteous responses to customer queries, ensuring customer satisfaction.

- Escalate unresolved issues to the appropriate department or supervisor for further assistance.

- Follow up with customers to ensure their issues have been resolved satisfactorily.

Requirements:

- Minimum qualification of 12th grade or equivalent.

- Excellent communication skills in English and Hindi, both verbal and written.

- Previous experience in customer service or call center operations will be an advantage, but freshers are also welcome to apply.

- Basic computer proficiency,Positive attitude, team player mentality, and a passion for delivering exceptional customer service.

Salary Range:

Non-Premium: INR 13,000 to INR 15,000 CTC per month

Premium: INR 14,000 to INR 18,000 CTC per month

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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